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Shipping PolicyDR Instruments, Inc.
8630 S. 77th Ave
Bridgeview, IL 60465
Toll Free: 888-599-3442 (Within US)
Tel: 708-599-3442 (outside US)
Fax: 708-599-5353
sales@drinstruments.com
Order Policy
Prompt shipping/delivery is assured but is subject to reconfirmation of the
order by the customer in response to our email or phone call within two days
from the date of order placed online.Orders received between the hours of 9:00AM
to 3:30PM CST will be shipped promptly subject to stock availability. Otherwise
customer will be updated via email of the order status.
We highly recommend that customers should calculate the time of delivery carefully
before placing order and should select the proper shipping options (UPS ground,
2nd day air, 3-day select and overnight). DR Instruments has no control over
it and will not be responsible for products arriving late as per customer's
expectation.
In-State Shipping
All orders will be shipped via insured UPS ground or as per your choice of UPS
or USPS Priority Mail services. UPS will not deliver to P.O.Box addresses. We
will ship orders via USPS Priority Mail Service that do not provide us with
physical street addresses. Be sure to give us a physical address otherwise the
shipment may be delayed. You will receive an email notification with a tracking
number when the order is in transit. Orders that have already been shipped cannot
be canceled.
International Shipping
International orders are sent via UPS or US mail. For large orders please contact
us via email: sales@drinstruments.com or call: 708-599-3442 for shipment arrangements.
Customers will be liable for all customs, duties, and taxes applicable to the
product in their respective countries. We recommend that you contact your customs
office for details of those charges.
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